The Austin TFS Users Group leadership team has weekly meetings over the phone to plan, develop and deliver bimonthly presentations based on community activities, and we welcome presenters who have ongoing practical experience with implementing ALM with TFS. Please send us an email if you are interested, or let us know at one of our meetings.
The leadership team had just had our quarterly face-to-face meeting on July 17th at Chez Zee on 5406 Balcones Dr., Austin, TX. In the picture below we have, from left to right:
George Altenbaugh, Amanda McConville, Tim Pacl, Clementino de Mendonça, and Joe Murphy. Missing from the picture is Bob Hardister, who could not attend because of a last minute impediment at work.
or the record: our team did not use user group funds for lunch: each person paid their own meal.
Microsoft's VSO support blog provides a nice example on how to handle IT support communications:
Notice how redundancy is accounted for: if for any reason the Microsoft web properties are down, the Visual Studio team will continue to update users through Twitter.